Shipping Policy – Model Meals National

Welcome to Model Meals!

We're so excited to have you experience the Model Meals difference. First-time customers, get $25 off your first order of $60 in meals using discount code FIRSTMEALS.

Shipping Policy

Deliveries occur via FedEx overnight from Monday-Friday depending on your location. 

Most orders ship to within 1 to 3 business days from the day you place your order.

It is extremely important to provide us with accurate delivery information and delivery instructions to avoid any delivery issues. Please contact our customer service team at (949) 610-0869 with any delivery issues or updates. 

Delivery Notifications:


Upon placing your order, you will receive an order confirmation. You will receive additional notifications when your order has shipped with FedEx tracking information. You may also choose to sign up for automated delivery texts.

We suggest tracking your order so that you can get your meals refrigerated as quickly as possible. 

Delivery Address Changes:

Any changes in delivery address must be received prior to us shipping your order. Please contact as soon as possible to make changes to your order.


Packaging Reuse/Pickup:

At this time, we do not take back ice packs, meal trays or lids, insulated liners, or delivery boxes. We encourage you to reuse, recycle, and compost (as applicable) as often as possible. We appreciate your efforts in helping us to stay as sustainable as we can be.